We want to make your on-line and mobile experience satisfying and safe. Our aim is to safeguard the privacy and security of your personal information while providing a personalized service that meets your individual preference and needs. At all times we comply with applicable laws and regulations governing the confidentiality and security of information we receive and maintain.
We process personal information pursuant to service agreements we have in place with our clients who have retained us to provide a variety of services on their behalf. The personal information that you or our clients provide to us is used to perform the various services that are described in each service agreement.
What information do we obtain about you, how do we obtain it and what do we use it for?
We collect personal information through our websites to enable us to provide our on-line services to our clients. When we say personal information, we mean information that is about you or that can help identify you. You may be asked to provide personal information such as your name, address, phone number, social security number, date of birth, employee identification number, geolocation data, e-mail address, bank account details and information on your current shareholdings. We use social security numbers for many purposes, especially to comply with federal and state laws such as tax laws and anti-money-laundering laws.
Personal information you provide on this site is processed and stored in the United States and may be transferred to, processed and stored in countries outside the United States by Computershare, its affiliates and service providers, all in accordance with this Privacy Statement. As Computershare forms part of a global group of companies, we may also disclose your personal information to overseas entities within the Computershare Group who assist us in supplying our services including through data storage solutions, back-up services and IT support. These entities are generally located in Canada, New Zealand, the United Kingdom and Australia.
Data Collection Technologies / Method Server Logs
In order to improve the quality of our website and services, we may from time to time send you a "cookie" as permitted by applicable laws and regulations. A cookie is a piece of text that a website transfers to your computer's hard drive. This cookie does not allow Computershare access to your hard drive, but it assists in identifying, for example, whether you have visited our website on a previous occasion. Only the site that posted the cookie can read it.
Additionally, we may collect information through the use of pixels, device IDs and similar technologies. A pixel is a line of code that is used by a website or third party to assign online activities to a computer or browser. The use of a pixel allows websites and us to record, for example, that a user has visited a particular website. Additional information from an earlier period or interaction may be included in the pixel.
This website uses Google Analytics to collect anonymous/aggregate website traffic usage information. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use the information we get from Google Analytics to help us understand website traffic and webpage usage. We do not combine the information collected through the use of Google Analytics with personally identifiable information. For more information about this, please refer to Google's "How Google uses data when you use our partners' sites or apps" article.
Security Precautions to Protect Personal Information
We employ appropriate safeguards designed to protect your personal information and to ensure that it is not accessed by unauthorized persons. Information is encrypted for transfer wherever this is possible. Our security procedures may require you to provide proof of identification before we will release personal information to you. This proof may be in addition to any password required to gain access to our online service. Multiple incorrect attempts or invalidation will result in a lockout from the information. We undergo periodic reviews of our security policies and procedures to help ensure that our systems are secure and protected.
We recommend that you never divulge your identification numbers, username, or password to anyone else. Computershare will never initiate an email to you requesting your personal information. If you have further questions about Identity Theft, you may find the US Federal Trade Commission website helpful.
Additional Information for EU/EEA Residents
In addition to the information provided above, if you are a current resident of an EU/EEA country, you may have certain rights regarding your personal information. Computershare will assist our data controller clients, to the extent possible, with the fulfillment of their obligations to respond to your requests. These may include, depending on the circumstance, the right to access your personal information; rectify the personal information we hold about you; erase your personal information; restrict our use of your personal information; object to our use of your personal information; receive your personal information in a usable electronic format and transmit it to a third party (also known as the right of data portability); lodge a complaint with your local data protection authority; and withdraw any consent you have given to the uses of your personal information. If you would like to discuss or exercise the rights you may have, feel free to contact us via email or mail as described in the next section.
How to Contact Us
For the complete statement, please refer to Privacy.
If you have any questions about this statement, you may contact the Computershare US Privacy Office by email at USCSPrivacy@computershare.com or by mail to:
Computershare
150 Royal Street
Canton, MA 02021
Attention: US Privacy Office